Well, I finished my first full week of work at Booking.com! Needless to say I'm pretty exhausted. A ton of stuff to learn. We ended the day Friday with working on real life situations. We were paired up and had to contact hotels and communicate with guests. We had hotels in Germany to contact. It was interesting.
My job title is "Customer Care Executive." I will be assisting Booking.com guests and hotels regarding reservations, booking reservations, unresolved issues, etc. I think my days (or nights) will go by fast. I was told I will be working second or third shift since our class has NO seniority. That is fine with me.
Spent some more time this weekend cleaning up at Kirby House. There is sooooo much stuff!! I'll be so glad when that is over! Hopefully in the next couple weeks. - Jimmy
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